Frequently Asked Questions
Ingredients (INCI)
Are some purchases final (non-refundable)?
Some items are not eligible for returns. These will be clearly marked before purchase.
When will my order arrive?
We will dispatch your order as quickly as possible. Once it has been sent, you will receive an email with further information. Delivery times vary by location.
Where are your products manufactured?
We manufacture our products both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and fairly priced.
How much does shipping cost?
Cena dopravy závisí na zvoleném dopravci a zemi doručení:
Česká republika:
- PPL – doručení domů: 139 Kč
- PPL – výdejní místo / Parcel Box: 69 Kč
- Zásilkovna – výdejní místo / box: 79 Kč
- Zásilkovna – doručení na adresu: 119 Kč
- Doprava zdarma při objednávce nad 1 500 Kč
Německo a Rakousko: 6,90 EUR (zdarma od 120 EUR)
Polsko, Maďarsko, Slovensko: 4,90 EUR (zdarma od 90 EUR)